Terms of Service

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using the Apex Prime Plumbing website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with these terms, please do not use this website or our services.

2. Services Description

Apex Prime Plumbing provides residential and commercial plumbing services, which may include but are not limited to emergency plumbing support, leak detection, drain cleaning, water heater services, sewer and pipe services, repairs, replacements, and plumbing-related installations.

All services are subject to availability and may vary based on location, service type, site conditions, and other relevant factors.

3. Estimates and Pricing

Any pricing information provided on this website or during initial communication is for informational purposes only. Estimates are based on the information available at the time of inspection or consultation and may change due to actual site conditions, scope adjustments, material requirements, permit needs, or other factors.

Final pricing is provided in writing after on-site inspection and before work begins. All prices are listed in U.S. dollars unless otherwise stated.

4. Payment Terms

Payment terms are defined in the service agreement or work authorization provided prior to the start of work. These terms may include, but are not limited to:

  • A diagnostic or inspection fee
  • Deposits for scheduled work
  • Progress or milestone-based payments
  • Final payment due upon completion of authorized services

Accepted payment methods may include cash, check, or major credit cards. Late or unpaid balances may be subject to fees as permitted by law and outlined in the service agreement.

5. Scheduling and Service Timing

Service appointment times and completion timelines are estimates only. Response times and completion may be affected by factors such as service demand, weather conditions, material availability, permit requirements, and unforeseen site conditions.

Emergency services may be available 24/7, subject to availability, location, and demand. After-hours or emergency rates may apply and will be disclosed prior to service when applicable.

6. Warranties

Any warranties offered by Apex Prime Plumbing are defined in writing within the service agreement or invoice. Warranty coverage, duration, and limitations vary by service type and materials used. Manufacturer warranties may apply to certain equipment or fixtures.

Warranties do not cover normal wear and tear, misuse, unauthorized modifications, pre-existing conditions, or work performed by third parties.

7. Client Responsibilities

Clients are responsible for:

  • Providing accurate information regarding the plumbing issue or project
  • Ensuring safe and reasonable access to the work area
  • Securing pets and personal property
  • Obtaining permits when required, unless permit coordination is explicitly included
  • Reviewing and approving estimates before work begins
  • Making payments in accordance with agreed terms

8. Limitation of Liability

To the maximum extent permitted by applicable law, Apex Prime Plumbing's liability for any claim arising out of or related to services provided shall be limited to the amount paid for the specific service giving rise to the claim.

Apex Prime Plumbing is not liable for indirect, incidental, consequential, or special damages, including loss of use, loss of profits, or delays caused by factors beyond reasonable control.

9. Dispute Resolution

We encourage clients to communicate any concerns promptly so issues may be addressed efficiently. If a dispute cannot be resolved through direct communication, the parties agree to make a good-faith effort to resolve the matter through informal resolution or mediation prior to initiating legal action, where permitted by law.

10. Intellectual Property

All content on this website, including text, images, graphics, logos, icons, and design elements, is the property of Apex Prime Plumbing or its licensors and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited without prior written consent.

11. Modifications to Terms

Apex Prime Plumbing reserves the right to update or modify these Terms of Service at any time. Changes become effective upon posting to this page. Continued use of the website or services constitutes acceptance of the updated terms.

12. Termination of Service

We reserve the right to refuse or discontinue service at our discretion, including but not limited to cases involving non-payment, unsafe conditions, or violations of these Terms of Service.

13. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United States and the state in which the service is performed, without regard to conflict of law principles.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Apex Prime Plumbing

Email: support@apexprimeplumbing.com

Service Area: United States